Accidents are traumatic and stressful events. In addition to physical injuries and pain, you may notice increased anxiety toward driving or riding in a vehicle. Our team of highly qualified and experienced counsellors are prepared to walk with you through the recovery process. Our counsellors have experience working with ICBC adjusters to ensure your coverage for counselling fees is secure.
We believe in an integrated approach to ensure that you receive the best possible care as you make your way to recovery. We respect your privacy and hold confidentiality to the highest standard. However, we also understand that you may wish for us to communicate freely with other health professionals whose care you are under. With your written permission, we can stay connected with family doctors, psychologists, physiotherapists, occupational therapists, and other professionals as part of your care team.
In the event that you choose a legal representative to advise you in your ICBC claim, our counsellors also have experience communicating with lawyers and law firms.
To begin your emotional recovery from your Motor Vehicle Accident, we encourage you to contact us directly to book an appointment with one of our counsellors. Mention your ICBC claim number and provide the contact information if you know the name of your adjuster. This will speed up the processes for us to obtain confirmation about your coverage through ICBC.[Please note: As a service to our clients, our counsellors will communicate directly with ICBC adjusters regarding coverage for counselling fees only. It is not our responsibility, nor will we advocate on our clients’ behalf for settlement terms beyond the scope of counselling support.]